Accurate provider directory information allows members to find you, helps members receive timely access to care, and helps to ensure accurate and timely payment for your services.
All participating providers are required to comply with our policies and procedures related to furnishing information necessary to ensure provider directories are up to date. In accordance with The Consolidated Appropriations Act (CAA), 2021, Moda Health requires participating providers to update provider directory information at least every 90 days.
Effective July 1, 2024, Moda Health uses Quest Analytics' BetterDoctor tool to verify your provider directory information. BetterDoctor will reach out to you quarterly to confirm or update your information. You must complete a quarterly review to remain listed in our provider directory.
You will be contacted by BetterDoctor every 90 days by fax, mail, email and/or telephone to verify your provider directory information. Please respond and attest or provide changes when you receive outreach. Providers are required to validate the accuracy of their information every 90 days, even if there are no changes to the information.
BetterDoctor will contact you quarterly by email, fax, telephone and/or US mail. Their outreach will indicate Moda Health as a participating health plan.
Updates captured by BetterDoctor will be provided to Moda Health for processing.
If you need help, please contact support@BetterDoctor.com for assistance.
Moda Health is required by Federal regulation to verify provider information every 90 days and keep our online directory accurate and up to date.
If it has been more than 180 days since your last attestation, your information will be removed/suppressed from our provider directory. Our members will not see your directory listing when using our our provider directory tool.
If your listing has been removed, due to failure to complete the attestation process, please contact support@BetterDoctor.com to verify your information and restore your listing. Once your data has been validated, your listing will be restored in our provider directory.
Last updated 4 Jun 2024
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Producer DashboardWe have exciting news to share. ODS is changing its name to Moda Health.
Moda comes from the latin term "modus" and means "a way". We picked it because that's what we are here to do: help our communities find a way to better health.
Together, we can be more, be better.
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